Digital Millennium Copyright Act Notification Guidelines
Collintell Alliance LLC and Reality String™️ LLC encourages creative expression but respects and complies with all copyright laws and other forms of intellectual property protections.
These are guidelines for users, rights holders, and copyright agents to understand how Collintell Alliance LLC and Reality String™️ LLC’s copyright takedown process works and what it means for them. Collintell Alliance LLC and Reality String™️ LLC complies with the Digital Millennium Copyright Act (commonly known as the “DMCA”) and other copyright laws around the world, and for simplicity we refer to these guidelines as our “DMCA Notification Guidelines” and the process described below as our “DMCA process.”
If you’re a user and want to learn more about copyright law and how it impacts your experience on Collintell Alliance LLC and Reality String LLC, we recommend you visit our Copyrights & Learning Path and consider attending Copyright School.
As with all legal matters, consider consulting a legal professional to obtain specific guidance or answers to questions about what copyright law is or how it applies in a particular situation, what options you have if your content is targeted in a notification, and related issues. We strongly encourage you to do so before taking any action that might impact your rights. This guide isn’t legal advice and shouldn’t be taken as such.
Table of Contents
- The DMCA Process at Collintell Alliance LLC and Reality String™️ LLC
- Information for Rights Holders
- How to Submit a Notification of Claimed Infringement
- Information for Collintell Alliance LLC and Reality String LLC users
- How to Submit a Counter-Notification
- How to Submit a Retraction
- Repeat Infringer Policy
- Copyright School
- Collintell Alliance LLC and Reality String™️ LLC’s Role
- Collintell Alliance LLC and Reality String™️ LLC’s Actions Upon Receipt of Notifications of Claimed Infringement
- Collintell Alliance LLC and Reality String LLC’s Actions Upon Receipt of Counter-Notifications
- Collintell Alliance LLC and Reality String™️ LLC’s Actions Upon Receipt of Retractions
- Designated Copyright Agent
The DMCA Process at Collintell Alliance LLC and Reality String™️ LLC
Collintell Alliance LLC and Reality String™️ LLC’s process for responding to notifications of claimed copyright infringement follows the legal parameters established by the DMCA and similar laws worldwide. Because Collintell Alliance LLC and Reality String™️ LLC are online services that host user-generated content, this is how we address claims of copyright infringement made by rights holders and their agents.
If you are a rights holder (or their legally authorized agent), you can submit a notification of claimed infringement (which we call a “DMCA notification”) to Collintell Alliance LLC and Reality String™️ LLC asking us to remove material that you believe infringes your copyrighted work(s).
If you are a user and have received one of these notifications, Collintell Alliance LLC and Reality String™️ LLC will send you information about this notification and issue a copyright warning to your account, in accordance with our repeat infringer policy (see below). If you believe the DMCA notification was sent by mistake or misidentification, you can dispute it by sending Collintell Alliance LLC and Reality String™️ LLC a counter-notification or by requesting a retraction from the rights holder.
We expect DMCA notifications and counter-notifications to comply with all legal requirements, and we will take into account any failure to comply. Accordingly, we expect that rights holders and their authorized agents will exercise due diligence and take into account exceptions and limitations to copyright – for example, fair use under US law and purposes such as quotation, criticism, review, caricature, parody, or pastiche under EU law – before submitting DMCA notifications. We similarly expect that users will carefully review DMCA notifications they receive and submit counter-notifications only where there are valid grounds to do so.
Information for Rights Holders
How to Submit a Notification of Claimed Infringement
Notifications against most types of content can be submitted by providing the following information:
If you are a rights holder or their legally authorized agent and you believe that material transmitted or stored on our service infringes your copyright, then you may submit a notification of claimed infringement through our webform (or via our Designated Copyright Agent, defined below) that includes the following information (if you don’t include all of this information, your notification may be ineffective and not acted upon):
- Today’s date
- Type of material you are reporting:
- URL where the allegedly infringing material can or could be found
- For claims against live streams, please provide a URL
- For claims against recorded videos, please provide a direct link to the video
- For claims against static content on a channel page, please provide a URL and specify the infringing content.
- Date and time of the alleged infringement, where applicable
- Link that points directly to an authorized example of the copyrighted work, if available
- Name of the rights holder (owner of the copyright) (person or company) (this will be shared with the account holder whose material is identified in the notification)
- Your relationship to the rights holder (e.g., whether you are the rights holder or an authorized agent)
- Information that allows Collintell Alliance LLC and Reality String LLC and the account holder whose material is identified in the notification to contact you, including:
- Your name or organization (this will be shared with the account holder whose material is identified in the notification)
- Your full postal address (Street, Unit #, City/Town, State, Mailing Code, Country)
- Your phone number, including International Code
- Your email address (this will be shared with the account holder whose material is identified in the notification)
Verify these statements by including, and adding your name to, the following affidavit:
I,
- I have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- This notification is accurate; and
- Under penalty of perjury, I am the owner, or an agent authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.
Collintell Alliance LLC and Reality String™️ LLC generally forwards complete notifications of claimed infringement to the account holder whose material is identified in the notification (this will include the name or organization of the submitter, the name of the rights holder, and the email address submitted) to give the account holder an opportunity to review the allegations of infringement, contact the submitter (e.g., to request a retraction), and take other appropriate actions.
Please note that copyright complainants have an obligation to preserve evidence of the alleged infringement. Notifications of claimed infringement that include false statements or knowing misrepresentations will be rejected if Collintell Alliance LLC and Reality String™️ LLC becomes aware of them, and in addition to violating Collintell Alliance LLC and Reality String™️ LLC’s Terms of Service and Community Guidelines, may subject the claimant who submitted the notification to legal liability – for example, pursuant to 17 U.S.C. § 512(f).
Information for Collintell Alliance LLC and Reality String™️ LLC users
How to Submit a Counter-Notification
If you are a Collintell Alliance LLC and Reality String™️ LLC user and a notification of claimed infringement has been submitted against content you shared on Collintell Alliance LLC and Reality String LLC, you should review the details we have provided and consider your options. If you believe that the notification – and any action Collintell Alliance LLC and Reality String™️ LLC has taken as a result – was sent due to a mistake or misidentification, then you may submit a counter-notification to dmca-notifications@realitystring.com
Note that there may be legal consequences if you submit a counter-notification. For example, if the complaining party wishes to keep the content identified in their DMCA notification disabled after receiving your counter-notification, they have the option of initiating a legal action seeking a court order to restrain you from engaging in infringing activity.
Also, please be aware that we will generally forward the information you share as part of your counter-notification with the claimant that submitted the DMCA notification against your content.
To send a counter-notification – whether responding to a DMCA notification directed to recorded content, a live stream, or something else – please provide all of the following information (all of which will be shared with the claimant):
- URL(s) where the material that was the subject of the notification of claimed infringement appeared before it was identified, removed, or access to it was disabled
- Name of the claimant who submitted the notification
- Your Collintell Alliance LLC and Reality String™️ LLC user name
- Your full legal name
- Your email address
- Your full postal address (Street, Unit #, State, Mailing Code, Country)
- Your phone number, including International Code
Verify these statements by including, and adding your name to, the following affidavit:
I,
- I consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located, or if my address is outside of the United States, the judicial district in which Collintell Alliance LLC and Reality String™️ LLC may be found, and will accept service of process from the claimant.
- I swear, under penalty of perjury, that I have a good faith belief that the material identified in the notification was identified, removed, and/or disabled as a result of mistake or misidentification.
You also have the option to explain why you believe there was a mistake or misidentification. Keep in mind that failure to provide the information required could result in Collintell Alliance LLC and Reality String™️ LLC being unable to take action in response to your counter-notification.
How to Submit a Retraction
If you are a Collintell Alliance LLC and Reality String™️ LLC user who has received a notification of claimed infringement, you can seek a retraction by reaching out to the rights holder or agent who sent the notification directly. Their contact email will be provided in the email you receive from Collintell Alliance LLC and Reality String™️ LLC concerning the DMCA notification, and will also be identified in your Copyright Claims Manager.
If you are a rights holder or agent who submitted a DMCA notification that you wish to retract, please email the following information to dmca-notifications@realitystring.com from the same email address as your original notification. Note that we cannot process retractions that are sent from a different email address.
- The date of your original notification and, if applicable, the Claim ID – replying to the takedown confirmation email we sent may help us respond more quickly.
- The copyrighted work(s) allegedly infringed.
- The URL(s) where the allegedly infringing material could be found.
- An electronic or physical signature (typing your full legal name is sufficient).
Repeat Infringer Policy
We will terminate an account holder’s access to the Collintell Alliance LLC and Reality String™️ LLC service if that user is determined by Collintell Alliance LLC and Reality String™️ LLC to be a “repeat infringer” of copyrighted works on the service – under our policy, a user will be considered a repeat infringer if they accrue three copyright infringement notifications.
Collintell Alliance LLC and Reality String™️ LLC reserves the right to terminate accounts that act against Collintell Alliance LLC and Reality String™️ LLC’s Terms of Service, or clearly against the values that Collintell Alliance LLC and Reality String™️ LLC seeks to promote in its community.
Account holders generally accrue an infringement when Collintell Alliance LLC and Reality String™️ LLC receives a complete notification of infringement and does not receive a complete counter-notification regarding the alleged infringement or a retraction of the notification. Infringements are not permanent, but rather are associated with an account for enough time for Collintell Alliance LLC and Reality String™️ LLC to determine whether the account holder is engaging in repeated infringement such that termination is necessary under this Policy.
When determining whether account holders are repeat infringers under this policy, we take into consideration complete notifications of claimed infringement from rights holders, complete counter-notifications from account holders, retractions from rights holders, and other relevant factors and circumstances. Collintell Alliance LLC and Reality String™️ LLC may also ask claimants and/or account holders for more information where we think it’s necessary to fairly apply our Repeat Infringer Policy.
If a relevant court rules that an account holder is an “infringer” or “repeat infringer” on Collintell Alliance LLC and Reality String™️ LLC, we will take that ruling as conclusive under our Repeat Infringer Policy. To provide judicial determinations showing that an account holder is an infringer, or a repeat infringer, on the Collintell Alliance LLC and Reality String™️ LLC service, please forward it to our Designated Copyright Agent (see below) with “court ruling regarding infringer/repeat infringer” in the subject line. Collintell Alliance LLC and Reality String™️ LLC personnel will review the submission and may contact the claimants and/or account holder to verify the court ruling and understand its scope.
Copyright School
We understand that mistakes happen and want everyone in the Collintell Alliance LLC and Reality String™️ LLC community to have the information needed to educate themselves and avoid making future mistakes.
If you receive a copyright infringement and are eligible to have the infringement removed by completing Copyright School, you’ll receive an invitation to attend Copyright School through email notification. If you successfully complete Copyright School following this invitation, one copyright infringement will be removed from your account. You can take Copyright School once every 12 months.
Because Copyright School contains valuable information for all users, we make it available for everyone (not only users who’ve received a copyright infringement notification). Completing and viewing Copyright School without an invitation via email will not decrement a copyright infringement, nor will it prevent your eligibility to complete it again later to remove a copyright infringement.
Collintell Alliance LLC and Reality String™️ LLC’s Role
Collintell Alliance LLC and Reality String™️ LLC does not have the authority or ability to make legal judgments regarding allegations of copyright infringement. It is our policy to follow statutes and court rulings regarding uses of our services and conduct of our account holders. The DMCA and similar laws require that Collintell Alliance LLC and Reality String™️ LLC act as a “go-between,” processing notifications of claimed infringement from rights holders and counter-notifications from account holders and notifying the impacted parties. It’s the responsibility of the rights holder and the account holder to resolve the dispute.
In addition to facilitating this claim/dispute process, Collintell Alliance LLC and Reality String™️ LLC is also responsible for:
- Setting the requirements for what must be included in notifications and counter- notifications, consistent with the requirements of the DMCA and similar laws;
- Keeping track of notifications directed to account holders, counter-notifications from account holders, and any court orders regarding these disputes; and
- Adopting and reasonably implementing a policy that requires termination in appropriate circumstances of account holders who repeatedly engage in copyright infringement on Collintell Alliance LLC and Reality String LLC. We call this our “Repeat Infringer Policy”, and it’s discussed in detail above.
Collintell Alliance LLC and Reality String™️ LLC’s Actions Upon Receipt of Notifications of Claimed Infringement
If Collintell Alliance LLC and Reality String™️ LLC receives a complete notification from a rights holder or their legally authorized agent claiming that content on a channel infringes the rights holder’s copyright, Collintell Alliance LLC and Reality String LLC generally notifies the account holder. At the same time, we will generally remove or disable access to the content containing the claimed infringing material. We may disable and/or suspend an account if the claimed infringement is continuing at the time we receive the rights holder’s notification.
Collintell Alliance LLC and Reality String™️ LLC’s Actions Upon Receipt of Counter-Notifications
If Collintell Alliance LLC and Reality String™️ LLC receives a complete counter-notification from an account holder, Collintell Alliance LLC and Reality String™️ LLC generally notifies the claimant who submitted the original notification. At the same time, we may restore content containing the claimed infringing material. Disputed notifications generally will not qualify for an infringement under our Repeat Infringer Policy (discussed in more detail above), unless and until the dispute has been resolved by the account holder and the rights holder. Please note that Collintell Alliance LLC and Reality String™️ LLC may not be able to reinstate certain material or access to it due to factors such as the passage of time or the format in which the material was stored.
Collintell Alliance LLC and Reality String™️ LLC’s Actions Upon Receipt of Retractions
If Collintell Alliance LLC and Reality String™️ LLC receives a retraction from a rights holder or their legally authorized agent, we may restore recorded content containing the claimed infringing material and the disputed notification will not qualify for an infringement under our Repeat Infringer Policy (discussed in more detail above). Please note that Collintell Alliance LLC and Reality String™️ LLC may not be able to reinstate certain material or access to it due to factors such as the passage of time or the format in which the material was broadcast or stored.
Designated Copyright Agent
Collintell Alliance LLC and Reality String™️ LLC Interactive, Inc. operates www.collintellalliance.com, realitystring.com, and related domains. Collintell Alliance LLC and Reality String™️ LLC’s Designated Copyright Agent receives notifications of claimed infringement, counter-notifications, and retractions.
If you are a rights holder (or their legally authorized agent) and believe that content on any Collintell Alliance LLC and Reality String™️ LLC-operated websites or applications infringes upon your copyright, you may submit a DMCA notification to request that Collintell Alliance LLC and Reality String™️ LLC remove or disable access to that content.
The fastest way to get a response to your DMCA notice is to email. Alternatively, if you prefer to submit your DMCA notification by physical mail, or phone, here’s how to do so:
Email: dmca-notifications@realitystring.com
Mailing Address: Attention: Copyright Agent, Reality String™️ LLC, 2800 E Enterprise Avenue, Suite 333, Appleton, WI 54913, United States of America
Phone: (608) 371-9190
If you would like to submit a counter-notification (if you are a user) or retraction (if you are a copyright holder or their legally authorized agent), the fastest way to get a response is to send it to the email listed above. Alternatively, if you prefer to submit your counter-notification or retraction via physical mail or phone, you may reach out at the mailing address and number listed above.
For information on reporting a trademark violation or Collintell Alliance LLC and Reality String™️ LLC’s process for responding to trademark reports, please review Collintell Alliance LLC and Reality String™️ LLC’s Trademark Policy.
Any other requests for support or other communications should be directed to Collintell Alliance LLC and Reality String™️ LLC customer service through Customer-Service@realitystring.com or Contact Support.